Prices, timing, insurance, tracking — the things people actually ask us, answered straight.
Use the Track & Trace page with the number from your confirmation email. It shows every scan from collection to delivery, plus the expected delivery date.
Next business day by air express. Standard air freight is 2–4 days; sea freight is 10–18 days depending on the sailing.
Yes. Goods-in-transit insurance up to £25,000 is included on every job, and we can arrange higher cover for valuable cargo when you book.
No. One-off jobs can be booked by phone, email or the contact form, paid by card or bank transfer. Regular shippers can open a 30-day account.
We don't carry cash, perishables, live animals or hazardous goods without prior arrangement. If you're unsure, describe the item when you ask for a quote and we'll confirm.
Yes — for air and sea freight we prepare and file the customs declarations both ends as part of the quoted price.
Fastest answer is usually the phone. Our dispatchers know the jobs out on the road right now.